Customer Testimonials
Very disappointing experience with this Toyota dealership.
I purchased a 2015 Honda Odyssey just two months ago, and I’m already facing mechanical issues with the suspension. The dealership refuses to cover the repairs.
On top of that, their so-called “lifetime oil changes” come with expensive additional requirements. I ended up paying more than double the normal price for a regular oil change. Now they’re recommending even more services, including cabin air filter replacements.
I feel misled and taken advantage of. I expected honesty and customer service, not unexpected expenses and zero support just two months after buying a vehicle.
... Read More Google - Nov 12, 2026
Very knowledgeable quick to serve pleasure to do business with. They followed up on the service and scheduled the service.
We just got a first vehicle for our son and Scott helped us out with the sale. He was super friendly, knowledgeable, and made the experience very memorable for a new driver. The whole process was seamless, and we were happy with our pricing. We would recommend Scott and their staff to anyone and would consider doing business with them again.
Great place to get a car. No pressure salesman. Everyone is so friendly and helpful. I have bought many other Toyotas through the years and this was the most satisfying experience I have had after the purchase. I would recommend this place to visit if you are looking for a Toyota.
It is the best dealerdhip around! Everyone is so nice, friendly. And very professional too.
Jacinda is great.Great overall experience with the service department.Thanks to all employees involved.
Very helpful and knowledgeable of product
Everyone was so polite and very well mannered
We had a great buying experience with Toyota of Easley, and Karl was a big help throughout the process. This is the second vehicle we’ve purchased from this dealership, and the experience was even better the second time.
I wasn't planning on buying anything but we all came to a deal and got the truck! Mike and Tucker and Eden/ Eian ?? were all great! Planning on doing business from now on. 5 Stars Steve Jewsbury
Scott F. at the used lot was amazing and a very good listener in what I wanted and what I was budgeting for! Was very happy with what I went home with and they made the financing set up so quick and easy!
Excellent service start to finish. Started on time & completed the service on time. Jacinda is such a professional… knowledgeable & excellent customer service.
Jarred (the Service Advisor) was very pleasant and professional. I had a very small job for them and they took care of it expeditiously and with charging me a fee…which is unheard of nowadays. This experience solidifies my decision to use his dealership for all future needs.
Kai was very pleasant and easy to work with. I gave him my budget and he went over several cars that met our needs. We looked at 3 and test drove 2. Kai was very patient the whole time I asked my 600 questions. We ended up buying a car that day!! Would highly recommend.
Very nice and courteous professional people!
George was an absolutely wonderful person to deal with, you need a vehicle go see him
Toyota of Easley was able to find a car with all the options and exact color match that I wanted. They gave me a reasonable offer for my trade-in.
Best experience I have ever had with Automotive service. Service Advisor was very friendly, knowledgeable and helpful.
Took 1:45 hour to get oil changed and rotate tires when we had an appt, could not get the time on radio changed. It was going to cost $150 to just get the radio out to get number off of it!!! I have not been as happy with this Camry as I was with my old one😞.
George was amazing! He worked really hard to get our business and we really appreciate the way we were treated. He made us feel like we had known him for years. George made us part of the Toyota of Easley family & we will be back!
George was amazing. He was completely transparent and willing to work with me with less than ideal credit and make sure to help me get as close to the monthly payment I wanted to be at he was completely open with me on what was in my budget and made sure to check with me and ask questions and make sure that I was happy with the vehicle that they brought to show me. I will be returning for the next vehicle I purchase solely for the fact of how great George was and how willing he was to help ... Read More DealerRater - Nov 7, 2026
This was my first car purchase. Mike was absolutely amazing to my parents and I.
Great service and quality work.
I had a total of three services done on my vehicle on the same day. I was given a 2026 vehicle to drive while the sevices were being performed. Everything was done like "clock work" and I got my vehicle the same afternoon.
We bought 2 new vehicles and did one trade all in the same day. Josh Ertter was amazing! He got us in and out quickly. So friendly and made everything as smooth as possible! We would definitely do buisness with him again. Thanks Josh!
An outstanding team with great customer service. Other dealerships should take notice, way to go Toyota.
I got a great price on a new set of tires for my Tacoma. Dropped it off a little early, and it was done on time as expected. The new waiting room is really nice! Also appreaciate the courtesy shuttle back from the Starbucks when it started raining.
Chris was super friendly and helpful. Great experience, team was transparent and helped me make the best decisions.
This is my second experience in the service center at easily Toyota and it was absolutely perfect and flawless, just like the first time.
The staff was very efficient while writing service up for our car and the service on the car was done efficiently and quickly.
Newer service area with upgraded checkin and video presentation of services issues identified transferred to your smart phone, and pleasant, courteous personnel.
The dealership was very easy to work with. They immediately responded to my requests for information. The negotiation was literally one step because they found a way to work the deal at my price point. The closing process was very easy. I spent 10 minutes on the phone with the Finance Department and it was a zero pressure conversation, which I appreciate. I did the document sign-offs electronically (DocuSign) to finalize the transaction. Michael Abbott was great to work with and delivered the vehicle to our home the next day. He was transparent during the sales process. He did a thorough ... Read More DealerRater - Nov 4, 2026
I've been a customer here for years. I will not be back thanks to Ed. This dealership voided my lifetime battery plan, that I am grandfathered into. I find this out at my scheduled 10am oil change. When my battery tested bad. They changed my last battery as well. When that battery was changed an employee of this dealership incorrectly filled out the paperwork that goes to corporate Toyota. Which voided my battery plan. When the problem was found, my service advisor was at lunch so I had to wait for him to come back. So I filed a ... Read More Google - Nov 4, 2026
Friendly no pressure experience. Seemed to be good folks to work with. I would recommend them.
We had a great experience at Toyota of Easley. Michael helped us find just the right car.and made the purchase flow smoothly. We are thankful for the excellent group of professionals at this one of a kind dealership!
The service department at Toyota of Easley are wonderful! They always are so professional and cordial. They are skilled and thorough. I appreciate their customer service skills and kindness.
Service department is wonderful. Everything was done right, with kindness and care and on time. Eddy and John helped me. Both were great.
Toyota of Easley runs a tight ship. Be kindest, cleanest and most efficient place ever.
Amazing Services as always by the best sealer. Jennifer Salamanca was with me throughout the whole process and explained everything in detail. Thanks you ⭐️⭐️⭐️⭐️⭐️
Alex was very nice got me in and out when I dropped my car off and when I came back the next day I turned in the loaner and my car was sitting there waiting on me. Alex showed me how to use the automate start and I love it.
I. Have been going to this Toyota ever since I got my 2018 RAV 4 and they have always been polite, friendly and knowledgeable. I highly recommend them to everyone with a Toyota. Also they are always very friendly .
They were very thorough letting me know what they were doing, along with a video to show they were actually doing everything they said.
It was very good everyone was helpful.it was about 4 hours but it was ok.
We have been doing business with here for 8 years and have had no problems
I received excellent service in a reasonable amount of time. Employees were very pleasant and professional and I will definitely continue to use them for my continued service.
After many months of researching new automobiles, we gleaned the knowledge to make a wise decision. The Sienna far out weighed other vehicles for our needs. After working with the folks at Toyota of Easley we are 100% pleased with our choice. We highly recommend them.
No stars if possible!! I have not been treated so badly at any business in my life!! I have been dealing with Mr Richard Freeman for a long time & he is super, but he couldn’t get a word in after his “manager” jumped in & was so rude & I do not appreciate it at all!!!!!
Great service and customer care I got to my appointment they took my truck after the inspection for oil change it was fast and the associated where very nice and my service advisor was very good explaining to me want they did my truck I’m very satisfied with Toyota of Easley for there service
George was fantastic to work with & very knowledgeable about every car he showed us. Zero pressure to close on a car, exactly as a salesman should be.
Friendly and helpful staff. They are always going above and beyond to take care of their customers.
I took my CHR Toyota to be serviced for the 50, 000 mile service. The service was done in a reasonable time and no issues were noted. It was almost pleasant to have my car worked on. However, I did notice that per the routine of the 50, 000 service they were supposed to top off the fluids. My windshield fluids was not topped off.
Toyota of Easley was very helpful when we were shopping for a new car. We looked at many makes and models in our research and Toyota of Easley and the Sienna stood above the rest. RJ was very helpful when answering our questions and helping us learn our first hybrid. Thank you very much!
They did my 10,000 miles service today. They sent a video to show everything they did on my car. Everyone in the service department was super friendly. I have to drive a little further to get to this dealership but it’s worth it.
Excellent employees. We were treated very well. Easy to work with . Never pushy.
Michael Abott was absolutely amazing and made buying my first new car simple and stress free. I want to brag on the dealership in general everyone was welcoming and completely transparent.
Richard the sales Associat was not a your stereo type car sales person you see on tv ,he talked to you and listened to what you said no pushing no well I have to make money let's do it. He walked me through it told me about the car from leaving the first dealership through car fax, All an all made a friend and would recommend HIM to family and friends looking for a car
Great people, great service! Clean dealership with good variety of vehicles! Check them out for yourselves!
I had to wait much longer than usual. I do not like getting the email about service. I need someone to come discuss the needs of my vehicle. Also, I may have to bring my dementia husband with me and we need a family restroom. Thank you!
Quick, efficient, and professional service!
Never ever doing business with this place ever again they lied to my face and lost my trust
I chose Toyota of Easley over closer Toyota dealerships because of their stellar reputation. I’m so glad I did! Very easy process, all staff are helpful and knowledgeable. I worked with salesman Michael Abbott, and I would work with him again.
I had a very good experience at Toyota of Easley. I told George how much I could spend and to show me what they had in my price range. I ended up getting a nice used Highlander. I had already researched it online so I knew the information on Carfax before I got there. At first I didn't tell George I already knew the answers to the questions I was asking him about the car. I was seeing how honest he would be with me and guess what?! He disclosed everything about the car and didn't leave anything ... Read More DealerRater - Oct 28, 2026
Such a great experience that was painless and seamless! My salesman Michael Abbott was very knowledgeable about features and helpful building the Highlander Hybrid Platinum Max I wanted. I’d definitely recommend Toyota of Easley!
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Kevin was amazing. He was friendly, knowledgeable, and helpful. I appreciate everything he did for me.
This dealership has always been courteous and they do a good job letting you know what’s going on with your car. The new waiting room is too quiet. You need to have a TV or music playing. It feels like a hospital waiting room.
I always have great customer service in the service Dept. Jacinda B always advises me on recommended services. She also goes over my paperwork thoroughly. Also most service reps make it a point to remember my name. I have a local dealership near me but I travel close to an hour to bring my car to Toyota of Easely.
Great customer service and we had no issues while car shopping. We were able to test drive and purchase a new car today.
I was not pressured into buying. They let me have the weekend to make my decision.
George was attentive, polite and answered all my question. He was very professional. We would recommend him and Toyota of Easley.
Cory and the team are fantastic to work with! Professional, knowledgeable, polite, and honest. You cannot ask for a better car buying experience
I came in for regular service and had a bad tire. Would not replace. Tire. Said it wasn’t under warranty but I bought the tires there at Toyota and was told at time of purchase that they were lifetime guaranteed. The best Michelin defender 2 that you can buy. But nobody wanted to help. I left with the bad tire on my car. I left crying I was so upset!!!
Did not do a complete inspection of my vehicle, I left with a light on my dash, psi on all my tires were low and did not get a report or progress report. Really disappointed this time.
Do not trust these people with your car in the service department they lied to my face claimed that they swapped the tires on my car from tires off another car they had on the lot after they left the lugnuts loose on my car after they did the tire rotation and let me drive off with the lugnuts loose with my family in the car the tires on the car are still the exact same tires that were on the car when I Bought it if they’re gonna pull stunts like this in the service department, I wouldn’... Read More Google - Oct 24, 2026
Was told I had to wait hours for my car to even be diagnosed, even though I made an apt. Was told there were several “big jobs” they had to do before they could even look at my car. I decided to leave. Asked them to bring my car to the front, so I could leave. Once I reached the hwy, I noticed my hood was not latched and kept blowing up, which really scared me that I wouldn’t be able to see if my hood came all the way up and block my line of sight of the ... Read More DealerRater - Oct 23, 2026
Outstanding customer service. Amazing sales team! Will definitely purchase another Toyota in the near future.
Best experience to date purchasing a new vehicle and we have been to a multitude of different dealerships.
Alex Lopez helped me with the purchase of a premium trailer hitch for my Highlander and an appointment for instillation . When I brought my vehicle up for the instillation Alex took care of that as well as a warranty oil change and a factory recall all on the same day. Alex also provided me with a very nice vehicle while mine was being serviced. This was great service from the Easley team.
Great service department! Very thorough, never had a problem with anything they have done. I have a 2018 Highlander (I bought there in 2018) and I have never had it serviced anywhere else. Everyone is professional and courteous!
Great detail taking place, very efficient and informative to my autos needs. Super friendly staff and great idea videoing the work done.
I bought my first Toyota in 1971. I've become a Toyota fanatic. The service department is excellent, and is one of the main reasons I will buy my next car at Toyota of Easley.
Great dealership to work with. Would refer anyone there, that’s looking for a vehicle.
I have been doing business with the service department since 2022. I have always had a positive experience. The service on my vehicle has always been completed in a timely manner.
Best place to buy a used car and Chaz is the one to ask for! I drove from Greer to test drive an SUV I saw on their website. I wasn't thrilled with the vehicle like I thought I would be , but desperately needed a used dependable ride as Im getting older! Chaz picked up on my disappointment, offered up test drives in a similar SUV, and still noticing I was resigning myself to something I really didn't love, excused himself and came back with a top of the line, perfect vehicle for me to test drive. It ... Read More DealerRater - Oct 21, 2026
Make the car buying process very easy and go above and beyond to satisfy! I look forward to future business
George and the whole team were great to work with! We came to test drive a used vehicle late in the afternoon on a Friday with really limited time before we needed to leave, and George was really accommodating. The next day when we wanted to come back to actually buy the vehicle he went out of his way to prep the paperwork in advance by taking a lot of our information over the phone so that when we arrived to do the sale paperwork with two toddlers in tow it didn't take long! They also gave our kids ... Read More Google - Oct 19, 2026
The service department at this dealership is why we have been there for 26 years
Went for my first service. The staff were so friendly and prompt. It was efficient and thorough.